The message they opened and never answered. The ‘let me do my own research’. The one asking if it’s a pyramid thing.
- Following up after the blue tick, without selling harder
- Handling “it’s too expensive” from someone in your network
- Answering “is this one of those pyramid things” without getting defensive
Typie is a WhatsApp-style AI coach. Run the message they opened and never answered, the “it’s too expensive,” the “is this a pyramid thing” — as many times as you need, on your time — so the real one goes the way you need it to.
🇿🇦 Built in South Africa. Pay in rands. Pay as you go.
What you’ll practise
Real situations from running a business in South Africa. Pick the one you’re dreading.
Close the sale
The messages between ‘that sounds interesting’ and them actually buying.
- Turning a warm intro into a customer
- Following up after the blue tick without selling harder
- Asking for the commitment instead of circling forever
Handle the objection
Price, scepticism, and the pyramid question — answered without going defensive.
- “It’s too expensive” from someone in your network
- “Let me do my own research”
- “Is this one of those pyramid things” — answered without going defensive
Build the relationship
These are people you know. You’ll message them again either way.
- The check-in that isn’t a sell
- Recovering when a customer goes cold after buying
- Asking for a testimonial without it being weird
Every conversation teaches one move
- Chase an overdue invoice as a factual request about a documented obligation — not a confrontation.
- Say no by giving a reason and a redirect, so you’re neither vague nor stiff.
- Answer a complaint by acknowledging the person before you fix the problem.
How it works
A coach in your pocket, three steps in.
Pick a situation to practise
Choose the conversation you want to get right — chasing a payment, following up a quote, holding a price. The more it matches your day, the better the practice.
Practise in chat
Typie plays the other side — the customer, the employee, the supplier. You reply like you would in real life. Mess it up. Try again.
Walk into the real conversation
You’ve already heard the hard questions. The real conversation feels familiar — and you handle it like you’ve done it before, because you have.
The first people who used Typie were my own team at True Clean
Converting messages into bookings quicker.
“It challenged what I do and took me out of my comfort zone. It increased my professionalism — and it works.”
— Cindy, co-owner, True Clean
Less friction, from quote to booking.
“It helped me break up conversations to cause the least friction when attending to client queries — from quotes to bookings and everything in between.”
— Angie, True Clean
I’m Diederik, founder of Typie. I run True Clean, a cleaning business in Gqeberha/Port Elizabeth, so I’ve sat with every one of these conversations: the quote that went quiet, the invoice I couldn’t bring myself to chase, the price I dropped because I couldn’t hold it. I wanted somewhere to practise them first. There wasn’t one, so I built it.
— Diederik
The next conversation matters.
Practise it first.
🇿🇦 Built in South Africa. Pay in rands via PayFast. Pay as you go. · Privacy policy
Built for South Africans who sell through their network.