Rehearse the conversation you’re dreading. Then have the real one.
- Following up on a quote that’s gone quiet
- Holding your price when a client pushes back
- Giving a staff member feedback they need to hear
Typie is a WhatsApp-style AI coach. Run the quote that went quiet, the price pushback, the angry customer, the staff talk you keep dodging — as many times as you need, on your time — so the real one goes the way you need it to.
🇿🇦 Built in South Africa. Pay in rands. Pay as you go.
What you’ll practise
Real situations from running a business in South Africa. Pick the one you’re dreading.
Win the work
Get the yes without dropping your price.
- Following up on a quote that’s gone quiet
- Handling “it’s too expensive”
- Turning an enquiry into a booking
Hold your ground
Hold your number and keep the relationship.
- Holding your price without caving
- Keeping a calm head with an angry customer
- Handling a complaint
Run the team
Have the talk you keep dodging.
- Giving a staff member hard feedback
- Sorting out a worker who didn’t pitch
- Working with other businesses
Every conversation teaches one move
- Chase an overdue invoice as a factual request about a documented obligation — not a confrontation.
- Say no by giving a reason and a redirect, so you’re neither vague nor stiff.
- Answer a complaint by acknowledging the person before you fix the problem.
How it works
A coach in your pocket, three steps in.
Pick a situation to practise
Choose the conversation you want to get right — chasing a payment, following up a quote, holding a price. The more it matches your day, the better the practice.
Practise in chat
Typie plays the other side — the customer, the employee, the supplier. You reply like you would in real life. Mess it up. Try again.
Walk into the real conversation
You’ve already heard the hard questions. The real conversation feels familiar — and you handle it like you’ve done it before, because you have.
The first people who used Typie were my own team at True Clean
Converting messages into bookings quicker.
“It challenged what I do and took me out of my comfort zone. It increased my professionalism — and it works.”
— Cindy, co-owner, True Clean
Less friction, from quote to booking.
“It helped me break up conversations to cause the least friction when attending to client queries — from quotes to bookings and everything in between.”
— Angie, True Clean
I’m Diederik, founder of Typie. I run True Clean, a cleaning business in Gqeberha/Port Elizabeth, so I’ve sat with every one of these conversations: the quote that went quiet, the invoice I couldn’t bring myself to chase, the price I dropped because I couldn’t hold it. I wanted somewhere to practise them first. There wasn’t one, so I built it.
— Diederik
The next conversation matters.
Practise it first.
🇿🇦 Built in South Africa. Pay in rands via PayFast. Pay as you go. · Privacy policy